Returns & Exchanges

Important:

1. All our products are imported from China,

once the order has been shipped from the international transfer warehouse,

changes and refunds are not possible.

2. If you have already made one change to your order,

further changes will not be allowed.

If you disagree with this policy, please do not proceed with your purchase.   

Change and Refund Policy

After payment, you have approximately 3 days

to manage your order before it is shipped from our international transfer warehouse.

You can submit the options you want to modify through the following link：

https://www.luuuxwalk.com/modify-order

Please remember to register your order number and email at the time of purchase.

And you can view your order through the following link:  

https://www.luuuxwalk.com/my-account/orders

For more information, please contact us via WhatsApp.